Shipping policy

The costs of preparing and delivering the order are automatically calculated on the order page.

Promo One Consulting GmbH guarantees the delivery of goods, products and services through the e-commerce site Best-pets Shop ( in Switzerland and other countries around the world. Goods and / or services are sent to the delivery address that the customer provided when placing the order.

From the time of ordering and payment confirmation, the delivery times given are guidelines for Switzerland and other countries, the values are average:

- EMS, delivery time 7-15 days,the costs depend on the delivery country.

Promo One Consulting GmbH undertakes to deliver the missing goods as soon as possible or to offer an alternative solution in the event of a temporary shortage of goods.